Support

For Assistance with Renewing Your Email Services
Your email services will automatically be renewed for an additional 12 month period at the anniversary of your original service start date. We use the same credit card information you provided when you initially purchased your account. In order to ensure there are no interruptions of service, please let us know prior to your 12-month expiration if any of the following information has changed:

Credit Card Number
Credit Card Expiration Date
Billing Address
Billing Email Address
Billing Phone Number

Please send changes in the above information to
renewals@emailcommand.com.

Comments, Suggestions & General Questions
At Email Command, we take our role as a service company very seriously. So we are very interested in our customers' ideas about how we might improve any element of our service offerings. Please let us know how we are doing. Good or bad, we want to know. Below are several email addresses to help make sure your thoughts and ideas will get to where they need to go to have the most impact.

General Comments and Questions
If you have general questions or comments about our service or website, please email us at: comments@emailcommand.com

Specific Suggestions
If you have specific suggestions on how we can improve what we do, or an idea about one or more services you would like us to offer in the future, please send an email to suggestions@emailcommand.com

Not Happy with the Service You Received
Please let us know if you're in any way unhappy with the service you've received from us. Please be sure to explain the situation in full, and let us know how you think we can best resolve the situation for you. Send your email to ceo@emailcommand.com.
We hate it when you're unhappy. These emails go directly to David Kerley, our CEO.